Last week Razorfish released their 2008 Consumer Experience Report which had (according to the report) a simple mission:
“To gain a better understanding of how technology affects today’s digital consumer experience and explore the emerging trends that will shape those experiences for years to come.”
I’ve been reading the report during my flight back home from Los Angeles and found it very much worth the time. Although I do prefer research that isn’t just US focused, I can recommend this to everyone so make sure you download it and check it out (PDF). More results are to be expected on Razorfish’s Digital Design Blog according to this post.