Listening and learning from social conversation

Blogging4business, the day after. Yesterday I attended the B4B conference in London for which Simon had asked me to be on panel about “Next-generation market research: how companies are listening and learning from social conversation”. I’m not sure about that title (isn’t a conversation always social?), but basically it was about tracking social media. (Photo by StephanieContinue reading “Listening and learning from social conversation”