SMC2009: Marketing Renaissance

For more than 20 years I believe Stichting Marketing organizes the biggest Marketing conference in the country… and I’ve never ever felt the need to go before. For one because the 2 day congress happens to end on a Saturday, but also because I’ve always seen it as a well established marketing congress for well established marketers hearing to hear about … well you catch my drift I suppose. This year I was invited by the organization (thanks to @mediagast) so no reason not to check it out this time.

So I went to the congress, and truth to be told, I had high expectations. I hoped Stichting Marketing proved me wrong about my opinion about the congress, I hoped to see some interesting and inspiring talks and (last but not least) I really hoped to see at least a few speakers that could make that connection between the more traditional way of marketing versus what we’re all supposed to be doing right now. Why? Because there was a window of opportunity given the audience’s background I suppose. And the premise seemed to be right:

“There’s a growing consensus that in times like these not every ‘old rule’ still applies. More than ever, we have to be smart in marketing. Rationalizing our structures or adapting old models just won’t do it anymore. … We have to understand that marketing solutions are not there for eternity just because we’ve successfully used them in the past. Some insights still apply, others are clearly past their shelf life. What we need, in other words, is a true marketing renaissance.”

We kicked off day one in rather good fashion, Don Sull (Professor of Strategy of London Business School) did a talk on “The Upside of Turbulence”. And just as the title already suggests, Don talked about the opportunities you have in times of turbulence, stating clearly there aren’t just downsides linked to it. He showed us he sees to different kinds of ways to deal with turbulence, one being ‘agility’ and the other ‘absorption’. Something he explained using the famous Rumble in the Jungle fight between Foreman (‘absorption’) and Ali (‘agility’). Conclusion of all of this being you got to have both to be able to deal with turbulence in the best possible way.

After a quick stint from Nokia’s Global Marketing SVP (I’m sure he knows what he’s doing but presenting is clearly not his ‘shtick’) we got Jonathan Salem Baskin to talk about the “Digital Plague”.

jonathansalembaskin

I expected quite a lot from this presentation and I think I was kind of severe afterwards to Jonathan when I told him he had missed the opportunity to really convince people. We agree on the main idea of his presentation, saying digital is not just something you do aside it is part of the whole thing. You don’t need a digital strategy, you need a business strategy (just like before) that’s ready for the digital age. Why missed opportunity? Because I don’t think it came across that way to everybody, I think some people will have walked out of that presentation thinking that doing business as usual is just fine. Anyway, that might be just me – I still enjoyed the presentation and we had a great chat afterwards so that’s good :).

Day two opened with Charlene Li, another keynote I was looking out for. Great personality, nice talk and we had a quick chat afterwards as well but nothing new to learn. The talk we had afterwards was related to the work of an analyst and it’s one of the things I still miss in presentations such as Charlene’s – tangible examples from non global high involvement consumer brands. It’s on thing to analyze why Vodafone or DELL have been successful with some of their social media activities, building and implementing your own strategy for a brand of say sandwich meat is something else. Charlene still is one to watch though, don’t get me wrong on that. Here’s Charlene’s presentation btw.

Dan Hill (President Sensory Logic) told us we get way more effect by being on-emotion instead of on-message, playing on human emotions instead of being factual. Nice talk but hardly anything new. And sometimes jumping conclusions – Dan showed some eye-tracking research showing people didn’t look at the ads to then suggest to change the ad placements… now that’s not really what this means right? Then Niraj Dawar (Professor of Marketing, Ivey Business School Canada) talked about “Downstream Innovation”, an interesting talk about re-focusing our innovation efforts into how we deliver products to consumers instead of just on what to deliver. We at Duval Guillaume often also ask our clients about the why on top of that.

Last but not least, our own Geert Noels (Econopolis) closed the congress. Always good to see someone looking at something you know from a totally different angle, this time Geert who is an economist shared his look on marketing with us. You can find his “Marketing lessons from the Econoshock” right here. Just started a conversation with Geert on Twitter about his presentation, let’s see where that leads us ;)

Anyway, that was that. I enjoyed the congress, it was good meeting up with people as usual but I did miss eye-opening, truly inspirational talks… presentations that would have people go home and change the way they do marketing. Maybe next year?

What the F**k?

What the f**ck is Social Media: one year later. A presentation I suppose a lot of you have seen right now, as it was posted about 2 months ago and pretty much every blog on social media posted it by now. So why am I still posting it now then? Because only recently someone made me aware of the those 2 lovely kids on slide 5… those are mine :).

The photo was taken for the Age of Conversation ebook project.

The egg and the eggplant

Found this via Helge Tenno’s blog – quote on media vs social media from my friend Kevin Slavin (Area/Code):

“One way to think about it. It’s like the relationship between media and social media is like the relationship between egg and eggplant. They share just a couple of letters but they’re not in the same taxonomy. That it’s a fundamentally different experience. And that it used to be when you where storytelling, that what you were competing for attention against where other stories. It’s sort of a story competition. And the attention we are competing for now is the attention to each other.”

I didn’t get the chance to meet Helge in person yet, but I find both him and Kevin very inspiring so check them out.

Been a while…

I know. Over the last few weeks every once in a while someone would ping me or come up to me and ask me if I had stopped blogging, if I had enough of the writing already and moved on. And of course, nobody needed to come up to me to realize the blogging was at a very low (to non existent) pace the last few weeks and months. And like I told the people who asked before I can tell you as well it is not my intention at all to stop blogging.

When you read some of my last blogposts you know my professional life has had a bit of a shake up (to say the least). I rather unexpectedly spent my last day at Microsoft in May, thus was forced to start jobhunting just before summer in what are probably some of the toughest economic conditions out there. And although some interesting leads came in quite rapidly, supported by some of you… it doesn’t really create the right setting to be thinking about much else than work, life and family. There were some things at that time I did want blog about but they were to closely related to the job interviews, so I decided against doing so.

Luckily for me I found a new home at Duval Guillaume where I was offered the right new challenge in what interests me most thinking about communication in all it’s forms. Next to offering me the right new challenge, DG also offered me a lot of work :) hence why getting back to blogging wasn’t on my immediate agenda either. Always when you start at a new company it takes you about 100 days to get to know ‘how they roll’ and how you can become a part of it. I’m exactly in the middle of that right now and it’s pretty interesting so hopefully I can share some of that during the coming weeks as well. Last but not least they’re all good people as well so it doesn’t feel like I’m alone in this either.

And let’s not forget it’s summertime so I’ve been on holiday for a while as well (like all of you I suppose), first to Umbria where I had one of the most enjoyable family holidays and just last week I went to the Provence for a few days with friends to climb Mont Ventoux with the racing bicycle, another memorable event :)

Does this mean I’m back? Well kinda. I still enjoy blogging etc. a lot but time will always be an important in making this happen. I used to write most of my posts the last few months and years while on travel for work, something I don’t really do anymore right now. Suffice to say I need to rethink when is the best time to write. I do think about a lot of posts I want to write while driving to work, but that’s kinda like playing air-guitar… nothing really happens in the end ;). I also want to change my blog to a more central place of everything I share online and not just lengthy blogposts: favorite videos on Youtube, links on Delicious, … you know the story. I have an idea of what I want to do to change this, now someone need to tell me it’s possible. Let me know if you can be that one!

Generation movie project

This has been sitting in my drafts for a while, that’s what happens when you don’t get time to blog for 2 weeks. Proximus Generation is a youth oriented mobile subscription from Belgium’s largest mobile operator. To promote this service Proximus will crowd source it’s latest tv commercial, here is the explanation (which is also the current tv commercial for the whole project):

Want to be part of an ad that will most definitely get a lot of airtime? Here’s your chance: Generation Movie Project :) The website loads rather slowly unfortunately, but still nice work by Famous.

Microsoft Advertising

Although most of my work is related to some of Microsoft’s biggest consumer brands such as Windows Live, MSN, etc I also do (more and more actually) work for Microsoft Advertising. What does Microsoft have to offer to advertisers? Many of you might remember “Bring The Love Back”, today we have created another little 90 seconds video that explains a bit more what it is we do at Microsoft Advertising, check it out:

I’ve also set up a Twitter account for Microsoft Advertising Europe, offering another way to get in touch with us so follow us in case you are interested in advertising and curious about what we have to offer.