Personality matters

PersonalityNotIncluded Last April in NY during the Blogger Social, we all received a bunch of goodies, most of it small promotional items, but also some marketing related books. One of those books was ‘Personality not included’ from Rohit Bhargava, also present at the event. We had a little chat about the book, which was pretty interesting for many reasons but one thing Rohit said made me more curious about reading it than anything else and that was part of a chapter talking about Microsoft and The Blue Monster. So I started reading on the plane back already, it just took me a while to write down my thoughts.

In the introduction Rohit already makes it very clear what this is about:

“Personality matters. Being faceless doesn’t work anymore. The theory of PNI is that personality is the answer. Personality is the key element behind your brand and what it stands for, and the story that your products tell to your customers.”

Rohit defines personality then as:

“The unique, authentic, and talkable soul of your brand that people can get passionate about”

Chapter 2, that talks about The Blue Monster, interested me for two reasons. One, it’s The Blue Monster (see earlier posts) and two because it talks about ‘The Accidental Spokesperson’. The reason why that interested me more has to do with the revealing of corporations who get social media, lists you can find all over the place these days. Microsoft who used to be mentioned a lot in the beginning as a company who ‘gets it’ is hardly ever in those lists. Why? Because they look at corporate blogs, corporate twitter accounts etc. And we don’t have that – at least not like a CEO blog or something. But there are some hundreds of Softies on Twitter, a few thousands that blog and those are not to be ignored – the chapter shows it well.

Last point I wanted to highlight is something about transparency. Rohit says ’transparency is overrated’ and talks a bit about transparency and authenticity. I pretty much agree with his point and it reminded me of something David Weinberger said during the Euroblog event in Brussels, about how transparency and authenticity are too often used in the wrong meaning, or even terminologies that are sometimes mistaken for one and other. Now David was a lot more articulate about this than I am here now, but I’m sure you know what I mean.

Rohit is a smart guy, he writes one of the better marketing blogs you can find and is a great person to discuss with about the changes in consumer engagement. And that reflects on his book, you can see the personality. The one thing I didn’t like (much like Jennifer) is the ‘Guides and Tools’ section of the book, which is too much repetition for me re the first part. That said, good book, go check it out.

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Famous Jaffe

Last Friday I was invited by Famous to come to their annual BBQ at the Africa Museum in Brussels. They also had arranged for Joseph Jaffe to come and talk about The Conversation to the audience of marketers and advertisers. I had wanted to see Jaffe present again as last (and first) time I saw him was in November 2005 and it was good. Given the post about that presentation was only the second one I had ever written on a blog, it’s fair to say it was part of the reason that I got into blogging to begin with (just like reading “Naked Conversations” was another one). Another reason why I was interested to go was because it would be a good opportunity to finally meet face to face, after several conversations online.

And just like in 2005, Jaffe never seems to disappoint as a presenter. Reading his books always leave me somewhere in the middle, I like them because they’re well written but most of the content is not new to me so that makes them less interesting. But then again, I don’t belong to the core target audience for these books either. The marketers and advertisers invited by Famous do belong to that audience though and I really hope they will read the book. Since everyone received a free copy that shouldn’t be too much of a challenge :)

ConversationalMarketingConstruct

One of the slides that interested me most was the one above about “The Conversational Marketing Construct”. I thought it was an interesting exercise on defining the innovation process, and something we ought to use to check on our own progress with Bring The Love Back.

Overall, very good presentation and glad to finally meet Joseph in person. There were a lot of good statements being made during the presentation but since Clo captured most of them in her Twitter stream, I suggest you check that one out. My favorites:

… And this is my social security number and my bank account. Since you’re all marketing professionals I know you’ll be too lazy to use the data to get into contact with me anyway” (when showing his AMEX, bank account, etc details on his ‘who’s Jaffe’ slide)

Or this one…

It’s not enough to get your foot in the door. Consumers are now so powerful they would break it. They would have to ask you in.

One conversation. 275 voices.

When 2 guys come up with an amazing and unique idea and manage to deliver it, what do you do next? Do something even more amazing? Exactly :)

The Age of Conversation learned me a couple of things:

  • If you’re passionate about something, any kind of collaboration can work. Look at how someone in the US and someone in Australia figured out how to get a book written by a 100 or more people living all over the world.
  • When you’re sharing a passion with other people, it creates a bond that you didn’t imagine to be possible in a situation where you’ve actually never met most of these people. I’m pretty sure that everybody who was part of the original Age of Conversation will testify to that.
  • The internet enables conversations globally, but nothing beats meeting people in real life – hence why some of the same people driving the AOC are now also driving the Blogger Social event in NYC. I’m not sure how big the overlap is between the 80 Blogger Social attendees and the AOC, but believe me when I say it’s big.
  • Even if the length of the article is about the same as a regular blog post, writing for a book is harder than for a blog. Now this may seem very logical to most of you, but it became really clear when I did my writing for the AOC.
  • The term ‘conversation’ is not overused at all. I’ve mentioned before how powerful it is as a metaphor and as long as it takes to make sure more people get it… we’ll have to continue the conversation.

The last point is also a good intro the the AOC v2 as all participants voted for “Age Of Conversation: Why don’t people get it?” and this time 275 authors will contribute to the book, more than double the amount of last year. Hopefully we can duplicate that effect as well on the proceeds of this book which all go to charity.

Here are all the 275 contributors, myself included:

Adam Crowe, Adrian Ho, Aki Spicer, Alex Henault, Amy Jussel, Andrew Odom, Andy Nulman, Andy Sernovitz, Andy Whitlock, Angela Maiers, Ann Handley, Anna Farmery, Armando Alves, Arun Rajagopal, Asi Sharabi, Becky Carroll, Becky McCray, Bernie Scheffler, Bill Gammell, Bob Carlton, Bob LeDrew, Brad Shorr, Bradley Spitzer, Brandon Murphy, Branislav Peric, Brent Dixon, Brent Macfarlane, Brian Reich, C.C. Chapman, Cam Beck, Casper Willer, Cathleen Rittereiser, Cathryn Hrudicka, Cedric Giorgi, Charles Sipe, Chris Kieff, Chris Cree, Chris Wilson, Christina Kerley, C.B. Whittemore, Clay Parker Jones, Chris Brown, Colin McKay, Connie Bensen, Connie Reece, Cord Silverstein, Corentin Monot, Craig Wilson, Daniel Honigman, Dan Goldstein, Dan Schawbel, Dana VanDen Heuvel, Dan Sitter, Daria Radota Rasmussen, Darren Herman, Darryl Patterson, Dave Davison, Dave Origano, David Armano, David Bausola, David Berkowitz, David Brazeal, David Koopmans, David Meerman Scott, David Petherick, David Reich, David Weinfeld, David Zinger, Deanna Gernert, Deborah Brown, Dennis Price, Derrick Kwa, Dino Demopoulos, Doug Haslam, Doug Meacham, Doug Mitchell, Doug Hanna, Doug Karr, Drew McLellan, Duane Brown, Dustin Jacobsen, Dylan Viner, Ed Brenegar, Ed Cotton, Efrain Mendicuti, Ellen Weber, Emily Reed, Eric Peterson, Eric Nehrlich, Ernie Mosteller, Faris Yakob, Fernanda Romano, Francis Anderson, G. Kofi Annan, Gareth Kay, Gary Cohen, Gaurav Mishra, Gavin Heaton, Geert Desager, George Jenkins, Gi Hoffman, Gianandrea Facchini, Gordon Whitehead, Graham Reginald Hill, Greg Verdino, Gretel Going, Hillel Cooperman, Hugh Weber, J. Eric Potter, J.C. Hutchins, James Gordon-Macintosh, Jamey Shiels, Jasmin Tragas, Jason Oke, Jay Ehret, Jeanne Dininni, Jeff De Cagna, Jeff Gwynne, Jeff Noble, Jeff Wallace, Jennifer Warwick, Jenny Meade, Jeremy Fuksa, Jeremy Helipern, Jeremy Middleton, Jeroen Verkroost, Jessica Hagy, Joanna Young, Joe Pulizzi, Joe Talbott, John Herrington, John Jantsch, John Moore, John Rosen, John Todor, Jon Berg, Jon Swanson, Jonathan Trenn, Jordan Behan, Julie Fleischer, Justin Flowers, Justin Foster, Karl Turley, Kate Trgovac, Katie Chatfield, Katie Konrath, Kenny Lauer, Keri Willenborg, Kevin Jessop, Kris Hoet, Krishna De, Kristin Gorski, Laura Fitton, Laurence Helene Borei, Lewis Green, Lois Kelly, Lori Magno, Louise Barnes-Johnston, Louise Mangan, Louise Manning, Luc Debaisieux, Marcus Brown, Mario Vellandi, Mark Blair, Mark Earls, Mark Goren, Mark Hancock, Mark Lewis, Mark McGuinness, Mark McSpadden, Matt Dickman, Matt McDonald, Matt Moore, Michael Hawkins, Michael Karnjanaprakorn, Michelle Lamar, Mike Arauz, Mike McAllen, Mike Sansone, Mitch Joel, Monica Wright, Nathan Gilliatt, Nathan Snell, Neil Perkins, Nettie Hartsock, Nick Rice, Oleksandr Skorokhod, Ozgur Alaz, Paul Chaney, Paul Hebert, Paul Isakson, Paul Marobella, Paul McEnany, Paul Tedesco, Paul Williams, Pet Campbell, Pete Deutschman, Peter Corbett, Phil Gerbyshak, Phil Lewis, Phil Soden, Piet Wulleman, Rachel Steiner, Raj Menon, Reginald Adkins, Richard Huntington, Rishi Desai, R.J. Northam, Rob Mortimer, Robert Hruzek, Robyn McMaster, Roger von Oech, Rohit Bhargava, Ron Shevlin, Ryan Barrett, Ryan Karpeles, Ryan Rasmussen, Sam Huleatt, Sandy Renshaw, Scott Goodson, Scott Monty, Scott Townsend, Scott White, Sean Howard, Sean Scott, Seni Thomas, Seth Gaffney, Shama Hyder, Sheila Scarborough, Sheryl Steadman, Simon Payn, Sonia Simone, Spike Jones, Stanley Johnson, Stephen Collins, Stephen Cribbett, Stephen Landau, Stephen Smith, Steve Bannister, Steve Hardy, Steve Portigal, Steve Roesler, Steven Verbruggen, Steve Woodruff, Sue Edworthy, Susan Bird, Susan Gunelius, Susan Heywood, Tammy Lenski, Terrell Meek, Thomas Clifford, Thomas Knoll, Tiffany Kenyon, Tim Brunelle, Tim Buesing, Tim Connor, Tim Jackson, Tim Longhurst, Tim Mannveille, Tim Tyler, Timothy Johnson, Tinu Abayomi-Paul, Toby Bloomberg, Todd Andrlik, Troy Rutter, Troy Worman, Uwe Hook, Valeria Maltoni, Vandana Ahuja, Vanessa DiMauro, Veronique Rabuteau, Wayne Buckhanan, William Azaroff, Yves Van Landeghem

And the conversation continues…

Has it been a year already? Blimey! I mentioned before how The Age of Conversation was one of the more fascinating projects to be involved in last year so reading Drew’s announcement on AOC 2 there wasn’t the slightest bit of doubt, want to be part of this again. And so I am :) Thanks Drew, thanks Gavin!

That dates from a few days ago already and I didn’t have time yet to extend the call out for authors on this new AOC project, but here it is. I think it’s not too late yet, but I you want in then be quick about it. Trust me, you won’t regret, The Age of Conversation is one of these experiences you won’t likely forget. Full details to be found on Drew’s blog, get over there now!

Even my kids liked it ;)

conversation_kids

 

Taxi driver vs advertisers

I’ve just started reading ‘Round Ireland with a fridge‘ a few days ago and (apart from being a good funny book) there was this one part that reminded me so much of advertising that I had to copy it right here. And yes, not all advertising is bad ;)

“The taxi driver helped me with the fridge but had failed to see anything in it worthy of conversation. He has his own agenda and he wanted to chat about traffic congestion in the city, unnecessary roundabouts and the mindless introduction of one-way systems. Taxi drivers are the same throughout the world – great levellers. Never mind that Nelson Mandela, President Clinton or Michelle Pfeiffer has jumped into the cab, they’ll get no specialist treatment, none whatsoever. The driver will bore them just as shitless as you and me”

For those who don’t know the book, it’s basically about Tony Hawks who hitchhiked around Ireland with a fridge after a bet he did with one of his friends.

 

Into reading again

Books that is, still doing more than enough reading online, but it’s been a while since I read my last book. Today the first bunch of books I ordered on Ebay a couple of days ago have arrived so I’m ready to get at it again. First books to arrive where ‘Blog Marketing‘ by Jeremy Wright and ‘The Dip‘ by Seth Godin. I met Jeremy in Paris at LeWeb3 and it was interesting talking to him. I didn’t know he had written a book though (sorry Jeremy) so I decided to buy it right after I got back. And Seth, well that’s easy, I’m behind on Seth Godin so have some catching up to do.

Also ordered, but not delivered yet are ‘Dave Gorman’s Googlewhack Adventure‘ and ‘Round Ireland with a fridge‘ by Tony Hawks. They were both recommended to me so let’s see if I like them as well. Especially the Googlewhack Adventure is already 3 years old so it’s about time :)

And then today Joseph Jaffe reminded all of us on Twitter about the UNM2PNM initiative he’s doing for ‘Join the Conversation‘ (or Use New Marketing to Prove New Marketing). Just like with ‘Life After the 30-Second Spot‘ everyone who has a business/marketing related blog or podcast that agrees to review ‘Join the Conversation’ in it will receive a free copy of the book. That is… the first I don’t know how many (150 or so). So thanks Joseph, looking forward to the book.

Other books on my wishlist: ‘Welcome to the Creative Age‘ and ‘Herd‘ both by Mark Earls because of this podcast with Hugh, Mark and Johnnie Moore that I listened to today. And that’s about it for now.

Any other books you would definitely recommend? Let me know in the comments.

 

The kids of conversation

What can I say, even my kids are totally diggin’ this book as you can see… and they don’t even speak English. Just another sign the Age of Conversation is here to stay. Luckily they don’t know about the video :)

conversation_kids

If you didn’t get the book yet then order your copy now, it’s good content and all proceeds from the book’s sales go to charity. What else do you want?

Age of Conversation: Out Now!

aocoutnow

Finally it’s here. Congrats to Drew and Gavin for setting this all up! I’ve written about the project before on a few occasions so I’m not going to bring that all up again, the book is here, so just get it now ;)

My fellow countryman Luc ‘Mindblob’ Debaisieux has a good wrap up on the project so far with some key links:

  • Drew McLellan’s latest words on the ebook.
  • Gavin Heaton’s latest post.
  • Arun Rajagopal’s description of all the authors.
  • Matt Dickman’s Google Map locating all the authors.
  • The Age of Conversation site.
  • Age of Conversation alphabetic list and info.

The book was also featured on AdAge, with a preview and an interview with Drew and Gavin. Don’t forget to take a look at my special Age of Conversation page where you can find all the authors again.

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Counting down

We’re almost there. In exactly one week, the ‘Age of Conversation’ will be released. I must say this has been a very exciting project to be part of and I’m impressed with how big it seems to be getting. The idea at first was just about an ebook, but that has changed for instance as you’ll be able to buy it as a paperback or hardback as well. Gavin and Drew have done a quite remarkable job on organizing all of this during the last few months.

Remember what this was about? In short: 100 writers, one subject and all proceeds from the book’s sales will go to Variety, the children’s charity. The launchdate is July 16th and the book will be available in 3 formats: ebook ($9,99), paperback ($16,95) or hardback ($29,99). I’ll buy the hardback myself, hope you will get a copy as well and hope even more you’ll enjoy the book. The cover was designed by David Armano and here’s a sneak peak at it. I gave a sneak peak at my ‘chapter’ right here.

age_conversation

More about this book at ageofconversation.com or on this blog. Funny enough, I’ll be in NY at the time of launch with Mark Goren and CK – both also authors – so we’ll have something extra to celebrate :)

Sticky Messenger?

Today the third segment of MarketingProfs Book Club has started featuring ‘Made To Stick‘. If you’ve read this blog before you know that I liked that book pretty much and when I got an email from CK last week with the question to be a discussion leader on this segment, that made it all even better :) Today I popped the first question:

Sticky Messenger?
Storyteller value. Made to Stick does a marvelous job on making sure you craft your idea to achieve the best results. Following the SUCCES rules seem like a very good guideline to be successful, but what about the messenger? How valuable is the person or the medium bringing the message to you? Or can a idea/message that is Made to Stick never fail?

Don’t answer the question here, vist the Book Club and join the discussion. There are many other great questions out there as well so it’s worth it.