'Cross The Breeze

Want something new? Ask a talent without experience.

March 9, 2012 by Kris Hoet 0 Comments

About a year ago one of the founders of the agency Duval Guillaume I work for wrote a post in which I recognized myself quite a lot. I looked it up again this week since I was recently contacted to help on an innovative project which in the end didn’t go through as the prospect ended up going for someone with a long life experience in the industry they were in. And I didn’t think that was a particularly good choice. Especially since that industry has seen only little innovation in the last decades, so why chose one with a lot of experience in that industry for an innovative project? Still don’t get it.

Guillaume wrote a good post about this ‘phenomenon’ after getting similar questions from advertisers at the time he was still in the agency:

“How many times advertisers have asked me: "do your people have experience in our market?". I would answer: "Why? You want them to do the same as all the others?" When your prospect has a yoghurt brand, they’ll be so happy to hear you’ve worked for Danone or Nestlé. Even if you were only running around with coffee in the same building. They need it as reassurance. They want to make sure that you understand the yoghurt consuming human being. Actually, what they want is that you understand the Danone or Nestlé eating consumer and if you say yes, you’ll be doing me-too ads for a couple of years, until your prospect has decided it is time for someone else with the experience.”

He also made a good analogy with nature to explain even more why this isn’t a good idea:

“I use an example from nature to explain this phenomena and a solution. Listen to the frogs on a summer night. The frogs call. What they actually do is trying to get selected by a sexual partner. The frog that produces the most decibels probably has the best genes for the offspring. What happens after a while is that the frogs synchronize their calls. It gives them all individually the feeling they are loud callers. Just like small brands, they are happy to be part of something bigger. Off course, it misses its effect, because it will only confirm the big frog’s dominance. But keep listening, and you’ll see nature has found a solution to this. While all the frogs croak together, one little frog croaks off synch.

CRRRROAK!! croack. CRRRROAK!! croack

That is what you hear. And all the attention goes to the little frog.”

A lot of companies want to be different, want to zig when others zag, … but when it comes down to business they don’t act that way. They don’t hire people to zig.

“The lesson is this: If you want something new to happen, ask it to people with zero experience. Chances they come up with more of the same are small.”

Thanks again Guillaume. For this lesson and for getting me on board of the agency without having an agency background.

advertising, inspiration, marketing, strategy

experience, guillaume. duvalguillaume. modem, new, talent

‘Cross The Breeze on iPad

March 24, 2011 by Kris Hoet 0 Comments

Thanks to a new development at WordPress, this blog is now available in more attractive iPad specific user experience. Go check it out ;)

blogging, design, internet

design, experience, ipad, onswipe, update, user, wordpress

My issue with the iPad

September 1, 2010 by Kris Hoet 4 Comments

It’s not about the lack of Flash support. Although you visit less sites in their mobile version (if available) on the iPad thus the lack of Flash support is a bigger pain than on the iPhone, I knew what I was getting into when I bought one. Nor is it the lack of multi-tasking capabilities, I’m sure once iOS4 arrives on the iPad we will have that (kinda) sorted out. And also the fact that there are only few really good iPad apps is an issue (for now). There may as well be several thousand apps available (250.000 if you count all iPhone apps), we all know most of them are rubbish.

My issue is with the OS. It still is a big phone, without the phone functionalities then… probably to avoid situations like this to happen. Now a mobile phone typically is a very personal piece of technology. You don’t just hand to someone else to toy with it, it’s yours and personal. And that’s where the problem lies, for me the iPad isn’t personal. Not like the iPhone (or any other mobile phone for that matter). My wife and I both have our own mobiles but it’s rather unlikely that I we will get a second iPad, we both use it. But since it’s built on a mobile OS, it’s not really built for multiple users. There’s no need for that on a phone but it means that on the iPad there’s a primary user next to other people that can also use it. But not in the same way.

Still don’t see the problem? I really enjoy Flipboard, so does my wife. But it’s logged in with my Twitter/Facebook accounts so she cannot really enjoy that part. I could add her email account(s) to the iPad but then those would be visible to both of us, that’s not really what you want. And we try and beat each other on playing Mahjong but since there’s only one high score, it impossible to tell (remember) who it was from. It would enable me to personalize the iPad for the kids when they use it as well. With us, the iPad is typically lying around in the living room for anyone in the family to use when they feel like it. But since I’m the primary user (and the geek – yes, that too) it’s mainly setup towards my needs. I find that a missed opportunity.

It would be great to see the iOS for iPad change in a way you can have a user login upfront, similar to what we are used to on our PCs/Macs. Or the possibility to switch between users, all to get a more personal experience on a multi-user/shared device. I’m afraid that is not going to happen (soon) so maybe in that case it’s worth asking the developers of Flipboard, Reeder, Mahjong, … to implement the possibility to switch between users in the app itself. Less ideal, but it would still solve my issue with the iPad.

design, electronics, gadgets, technology

apps, experience, flash, flipboard, ipad, iphone, issue, problem, reeder, user

Meet the connected consumer

November 2, 2008 by Kris Hoet 2 Comments

Last week Razorfish released their 2008 Consumer Experience Report which had (according to the report) a simple mission:

“To gain a better understanding of how technology affects today’s digital consumer experience and explore the emerging trends that will shape those experiences for years to come.”

I’ve been reading the report during my flight back home from Los Angeles and found it very much worth the time. Although I do prefer research that isn’t just US focused, I can recommend this to everyone so make sure you download it and check it out (PDF). More results are to be expected on Razorfish’s Digital Design Blog according to this post.

advertising, consumer, marketing, research, social media

avenuea, connected, consumer, experience, feed, razorfish, report, research

Listen and learn

April 16, 2008 by Kris Hoet 1 Comment

I don’t know much about VC stuff and I’m fine with that, it doesn’t interest me a great deal. Therefore you won’t find much related feeds in my RSS reader – but there’s on though that I read with great pleasure. I stumbled upon The Post Money Value from ex-Microsoftie Rick Segal after we met during his tour with Shel Israel in Europe. I would recommend every start-up looking for VC money to add this blog to their reader and start by reading Rick’s last post on his experiences. My favorite:

“Don’t start the meeting with ‘we’re in stealth mode and I can’t discuss exactly what we are doing.’ I will get up a leave the room since you aren’t actually there.”

There’s more where this came from, and apparently all just experiences from the last 10 days!

beta, internet, microsoft, presentation, research, technology

capital, experience, learnings, rick segal, startup, vc, venture

The LIFT experience

February 11, 2008 by Kris Hoet 3 Comments

Last week I went to LIFT08 in Geneva, and although it is a conference, I think you’d better describe it as an experience. And an experience I was really much looking forward to, especially after talking to Laurent Haug and Cristiana Bolli Freitas, the creative brains and organizers of LIFT a few months earlier.

Part of what makes it a really interesting experience, is all the interaction and community involvement both before and at the conference. You have workshops & open stages that be suggested and voted on. There was a Live Magazine (“Not so empty book”), the Fontself, the creating of the LIFT song, etc etc. All very unique and interactive.

It started on Wednesday with some workshops, one during the morning and one during the afternoon:

Fearless City: Re-routing the digital divide with mobile: I got in a bit late as I only flew in that morning, but that didn’t make it less interesting. The presenter (Irwin Oostindie) and I had a few chats later on about The Fearless City project is about digital inclusion, but looking at this issue from a technology, culture, art and community combined view. I found it quite interesting and hope I can help Irwin out with it somehow.
Teenagers/Generation Y and technology: The second workshop related a lot more to my day job as MSN (referring to Live Messenger) is a huge part of this. The workshop ended up in being a lengthy but interesting discussion between a few teenagers and ‘the audience’. Although the teenagers present weren’t your typical average teenagers, some learnings were still quite surprising and would most probably have applied to the average teenager anyway. I’m planning on posting a bit more in depth about this on the Live In Europe blog

Thursday and Friday were the main conference days, and while I found only few presentations on Thursday to be really good, the ones on Friday made up for that. This is a list of what I liked (links to video here):

Rafi Haladjian on the Nabaztag, watch out for Ztamps – RFID for the masses
Kevin Warwick on his life-project as a ‘cyborg’
Robin Hunicke (EA) on trends in designing games
Guy Vardi (Oberon Media) on casual gaming
Paul Barnett (EA Mythic) on the evolution of multiplaying games
Kevin Marks (Google) on Open Social

And the open stages from:

Stephanie Booth on Going Solo, being a free-lancer in a connected world
Ewan McIntosh on open education through social media and calling out to all of us
Noel Hidalgo on the Luck of Seven and his extraordinary trip around the world

Next to all of that I obviously enjoyed meeting lots of ‘old’ and new people, seeing some back after quite a while was especially great. And last but not least, the famous Fondue on Thursday night, that was really good as well.

Overall, since it’s not a web only conference, some tech related presentations interested me less than let’s say at LeWeb3 although some did as you can see above. Apart from that the uniqueness, the interaction, the warmth of the event made it a fantastic experience. One I’m putting in my agenda for next year.

Ine, Clo, this is your conference – make sure you mark it in your agenda for ’09.