Tag Archives: duvalguillaume

Step into this TV ad…

We’ve launched 2 new campaigns for AXA during the last few days. In line with our “i-Ad” campaign using digital to make a print ad come to life, we’ve now come up with an idea to get more out of a TV commercial using a QR code. The code doesn’t serve as a link to a nice extra piece of information, it actually let’s you enjoy the full story. Check it out in the video below.

Only a few days earlier we also launched a campaign for AXA’s new renovation loan, using a billboard on which we’ve created a QR code with 3.800 paint pots. Quite a bit of work as well to make that one happen :) See video below.

The crying invoice

Did you know that 1 in 3 invoices in Belgium are paid late?  That brought us to the idea for this campaign we created for ikki, a new service of USG People developed to support freelancers. From now on invoices will never go unnoticed again: the crying invoice.

Hats off to my colleagues at Duval Guillaume who developed the idea.

Some thoughts on Social CRM

Yesterday I did a presentation on Social CRM at Digital Marketing First (and no my thoughts on that event haven’t changed yet). It was our partner Selligent who had asked me to join them for this presentation and the following is what I prepared.

The original call for the presentation was around social media as a direct marketing tool but I found that too limited of scope and also I’m annoyed by the fact that many people just see social crm as a campaigning tool on Facebook and Twitter. But hey, nothing new there – online crm is also mostly translated as being sending emails to a database. While clearly crm is much more than that. And that’s kind of what I wanted to bring in this presentation to begin with.

‘The customer is at the centre of everything we do’. Customer centricity is a hot topic these days, it’s the primary scope for how we manage our business. But is that really so? I’m not too sure about that. From what I see and hear businesses seem to have quite a few other objectives that come first. Do we even know our customers? Because how can we even be real about being customer centric if you have no clue who you’re talking about?

In an age in which consumers constantly re-evaluate brands/products (cfr McKinsey) it’s even more important to put the consumer that the center (and for real) and to start building relationships. So the point in the end is to use a lot more of the tools/channels to get to know your customer a lot better so you can be more personal in the conversation. And luckily there’s an awful lot of automation that can be done to deliver on that promise.

For those that attended the presentation, hope you liked it.

Using digital to make print come to life

I didn’t have time last Friday to post it when this campaign was launched, so I’m bringing it to you know. Our client AXA launched their new iPhone app which helps you out when you have a car accident, making sure you deal with it in the right way. Since this is the first app to deliver such a service in Belgium, we wanted to find an innovative way to promote it as well. Here’s what the team created:

Do you know why you do what you do?

Check out this presentation from Simon Sinek at TEDxPugetSound, asking if you know the ‘know why’ you do business as it is the biggest reason why people will get inspired by your brand. Many of us know what we do, or how we do it… but do do we know why?

It’s an important question we ask our clients at the agency as well, a question of which Guillaume Van der Stighelen talks about a lot in his book ‘Hero Brand’ (unfortunately only available in Dutch). Here’s his take on the video:

“Companies love their know how. They are very proud of it. So proud that it often is the focus in their advertising. “Look how well I’m good at doing this. Much better than my competitor.” But in communications, consumers aren’t that much seduced by those kind of arguments. They are much more interested in your intentions.

In the book “Hero Brand”, I have explained the parallels between becoming a public hero and becoming a brand. One of the things we learn from heroes is that they rarely talk about how good they are. You never heard Superman say: “look at my biceps! I am so strong! I can lift a building!”. Nobody ever heard Einstein say: “I am much better at inventing theories about the universe than anybody else!”. Real heroes talk about something else. They talk about why. Why the things they do are important for a better world.”

The end of advertising as we know it

Or why everything old is new again. Read this great post by Guillaume Van der Stighelen (co-founder of the agency I work for) about advertising and bean counters. About how this new crisis gives yet again a reason to be average. Things will never be the same. Enjoy.

And while you’re at it, subscribe to the man’s Posterours. If you’re any bit interested in advertising you won’t regret.

Alfa helps you

Here’s a nice promotion our colleagues from the Antwerp office created for Alfa Romeo. During the Brussels Car Show they used their own ad space to give people a chance to put their current car for sale … so they can go buy an Alfa after obviously. Thanks Alfa.

ALFA-SECONDHAND-ENG

Leon (age 64): the real fake candidate

Before we go any further I need to ask you to take a look at the video below. This is the clip of an audition during the television program ‘So You Think You can Dance’ in Belgium. Never mind the language, just look…

Meet Leon. I suppose you noted the consternation of the jury not only when they saw a 64-year old doing an audition in what is basically a program targeted at youngsters, especially when they saw Leon end his audition with a split. The best of all this? Leon was actually entered into the competition by Milk (VLAM) as a part of the campaign they’re running to show that drinking milk on a daily basis will help you to stay fit and flexible.

Obviously nobody knew about Leon being part of an ad campaign until we (Duval Guillaume) revealed it after the show was aired on television. This was one of the first campaigns where I was part of the team that developed it so it was especially great for me to see the outcome of it.

To get the full picture of the campaign you should also take a look at the video below, this shows the initial commercial that was created for Milk a while ago and which has been on air earlier this year. The idea of doing something special with ‘So You Think You can Dance’ seemed a logical follow up on this ;)

I hope you like it, I know I do :)

Been a while…

I know. Over the last few weeks every once in a while someone would ping me or come up to me and ask me if I had stopped blogging, if I had enough of the writing already and moved on. And of course, nobody needed to come up to me to realize the blogging was at a very low (to non existent) pace the last few weeks and months. And like I told the people who asked before I can tell you as well it is not my intention at all to stop blogging.

When you read some of my last blogposts you know my professional life has had a bit of a shake up (to say the least). I rather unexpectedly spent my last day at Microsoft in May, thus was forced to start jobhunting just before summer in what are probably some of the toughest economic conditions out there. And although some interesting leads came in quite rapidly, supported by some of you… it doesn’t really create the right setting to be thinking about much else than work, life and family. There were some things at that time I did want blog about but they were to closely related to the job interviews, so I decided against doing so.

Luckily for me I found a new home at Duval Guillaume where I was offered the right new challenge in what interests me most thinking about communication in all it’s forms. Next to offering me the right new challenge, DG also offered me a lot of work :) hence why getting back to blogging wasn’t on my immediate agenda either. Always when you start at a new company it takes you about 100 days to get to know ‘how they roll’ and how you can become a part of it. I’m exactly in the middle of that right now and it’s pretty interesting so hopefully I can share some of that during the coming weeks as well. Last but not least they’re all good people as well so it doesn’t feel like I’m alone in this either.

And let’s not forget it’s summertime so I’ve been on holiday for a while as well (like all of you I suppose), first to Umbria where I had one of the most enjoyable family holidays and just last week I went to the Provence for a few days with friends to climb Mont Ventoux with the racing bicycle, another memorable event :)

Does this mean I’m back? Well kinda. I still enjoy blogging etc. a lot but time will always be an important in making this happen. I used to write most of my posts the last few months and years while on travel for work, something I don’t really do anymore right now. Suffice to say I need to rethink when is the best time to write. I do think about a lot of posts I want to write while driving to work, but that’s kinda like playing air-guitar… nothing really happens in the end ;). I also want to change my blog to a more central place of everything I share online and not just lengthy blogposts: favorite videos on Youtube, links on Delicious, … you know the story. I have an idea of what I want to do to change this, now someone need to tell me it’s possible. Let me know if you can be that one!

What a ride!

The last 2 months have been kinda crazy. After my last day at  Microsoft, I started jobhunting right away, jobhunting new style that is – using my blog, Twitter, LinkedIn, … and every other network that could help me spread the word. Interestingly enough it all became a bit of an experiment along the way as well, like when I introduced the #hirefriday tag, but nevertheless still a rather unpleasant reality of being unemployed during a crisis. Lucky enough for me things paid off rather quickly and 5-6 weeks after my last day at Microsoft I started working again.

My new home is Duval Guillaume, an idea-centric communications agency with offices in Antwerp and Brussels. Since 3 weeks you can find me in the Brussels office (photo below) as the new head of strategy there. But more on what I’m doing there in future blogposts.

What the office looks like

A lot of people have been very helpful during all those weeks and I’m very thankful for that. I realize I have been pretty silent on this blog during most of that time but we’ll be going to a more regular rhythm again soon. First I need to change a few things here, for one I should really get that self hosting thing going (yeah I know it’s not the first time I talk about this).


Follow

Get every new post delivered to your Inbox.

Join 33 other followers