The Garmin UX: terrible!

27 04 2009

Rant alert. I got myself a new racebike about 2-3 weeks ago and also received a Garmin Edge 605 bike GPS for my birthday a few days later. Started using both straight away… well kinda. I am a bit of a web & gadget addict (I am sure you had that one figured out by now) and can only say that it has been a very long time since I last had a user experience so awful as the one with my Garmin Edge.

As usual I started using the device without reading any of the documentation and obviously Garmin is not to blame here, it’s just how we roll :). It didn’t take long before I did look into the user guides as I couldn’t quite figure out some of the main features. It took me a while to find the Garmin Training Center software, which doesn’t come with the device but is offered as a download via the user guide, you do need it though when you want to look at the data you gathered while cycling with the GPS tracker on. Later on I also found out about Garmin Connect, which is the ‘old’ Motionbased web service. Not all very obvious either because when you sign up to Garmin Connect you land on My Garmin where all immediate links to Connect are hard to be found… you just wonder that’s all there is to it at first.

garmintrainingcenter

The odd thing is that Garmin Training Center and Garmin Connect are not connected. They pretty much do the same thing – one on the PC, the other online – but you got to upload data separately, it uses other user accounts, … I guess Garmin hasn’t heard of Software+Services just yet. Very unfortunate. One of the things I also wanted to use is RouteYou (or similar services) where you can download and share tracks from and with other users. Downloading tracks to your device is easy, although can be improved quite a bit. You can download in several formats (GPX, CRS, TCX, …) but it’s not clear which one you’re best off downloading. Garmin also offers a Communicator website plugin that transfers the track straight to the GPS device… but since it always used the same name (garmin.gpx) you can only use that for one track at a time… silly I’ll tell you. Uploading tracks that you’ve done to the site is even more difficult. Both Garmin Training Center as Garmin Connect only allow to export tracks in the TCX (Training Center) format… but RouteYou and others need the GPX file to upload. So you need a TCX to GPX converter after exporting a track before you can upload it to share with others… not sure if I want to go through all those efforts. Garmin Connect allows for one-click easy sharing of tracks though… on Digg and Facebook, how useless is that.

Yes I’m frustrated. And I haven’t even started talking about the questions I still have on the UI of the device itself, or on Mapsource (the additional software to create routes), … Hopefully I’ll find out at some point, feel free to point me in the right direction. For now I can just repeat what I said before, Garmin you got some work cut out for you because the UX of your devices and software just sux.





About building your network

26 02 2009

Networks like LinkedIn seem to benefit quite a bit from the recession. People unfortunately are losing jobs and need to look for new opportunities, for which the network asset is very important. The problem is that many start building the network when they need it and that’s a common mistake. You should build it when you don’t really need it, so it’s there when you actually do. Here’s what I do, maybe there’s something in there for you as well.

LinkedInNetwork
Image courtesy of GustavoG, actually presenting the FlickrVerse

#1 Build a network based on people you know

I believe that your network on LinkedIn (and others like Xing) is only really valuable when you build it with people you know, people you have actually met, spoken with, engaged with, … any kind of interaction that was big enough for people to remember you. This connection can be face to face, online, over the telephone… but when you send these people an invite to join your network, your name should at least ring a bell. The reason this is important is that you want to count on your network when it matters. If your connections don’t know who you are or how you connected, why would they ever pass on a message to others? Why would they ever introduce you to one of their contacts? Your connections are the key to the second and third degree network, so make sure those connections are real.

#2 Strike the iron while it’s hot

You’ve met some interesting new people at a conference? You just ended a call with someone that you will probably do business with? You’ve been having a few discussions with someone online lately? First thing on the to do list – look them up on LinkedIn and send out an invitation (referencing how you connected if you think it’s appropriate). Now this is not a suggestion to quickly ‘run into people’, get their business card so you can say you ‘connected’ and invite them onto your network. Not at all, but if a real connection was made, you should solidify it ‘digitally’ and not wait to long before doing so either. After people accept I always download the vCard to my local address book, as it adds the person’s birthday to my calendar – always good to know.

#3 People change, how about your address book?

People change titles, jobs, employers, … and it’s important you know about this. Luckily networks like LinkedIn are amongst the first places for people to communicate changes like these, especially when they are related to the professional life. It’s not like you will go check out the LinkedIn homepage on a daily pages to track these changes, but LinkedIn add-ons like the Outlook Toolbar basically offer this kind of functionality for you. Every once in a while I will open up my LinkedIn Dashboard in Outlook and in there I can see all people that have made changes to their profile and I get the choice to update the contact info automatically in my local address book.

linkedindash

#4 Network overlays – use it

Although my own rules for connecting with people on LinkedIn are not 100% the same as those on Facebook, and the reason for connecting on Blip or Flickr are different from other networks – there will always be an overlay. And sometimes you can benefit from that overlay, I’ll give you one example. Using programs such as Fonebook will compare your local Outlook address book with your connections on Facebook which will allow you to add additional data from Facebook (like the person’s photo for instance) to your existing Outlook contacts. I’m sure there are other examples of using the network overlays as well.

#5 Avoid spam

The biggest source of ‘spam’ these days seem to be your friends. Stronger connections will help avoiding much of it but still, sometimes it’s just powered by laziness. When you want to invite friends to a certain group on whatever network you most likely have 2 options – pick those friends that might be interested (takes time) or ‘select all’ (the faster solution). A lot of people tend to do the latter, knowing for a fact that you will ignore if needed but that is not the best option. Choose wisely amongst your network, there’s a limit to ignoring things as well.

That’s how I do it anyway, feel free to discuss.





twInfluence

1 11 2008

A tweet from Sarah Perez (@sarahintampa) got me curious about a site called twInfluence.com two weeks ago. Anything that has to do with the measurement of online influence interests me, so this was no different. Just like most other services that measure/calculate some form of influence, this one also got it’s own ranking etc figured out, but it was how they got to it that interested me most.

Ever since I’ve started writing about measuring influence, I’ve highlighted there’s too much focus on quantity versus quality. Take the Technorati “authority” for instance, that’s basically just a number of incoming links. Or talking about Twitter and the obsession that many in Twitterville seem to have with the number of followers, or even less relevant: the number of tweets sent out. Never noticed how many times Scoble will refer to the amount of likes he has added on Friendfeed?

It’s not just about quantity at all, but also about the quality of the network, in the case of twitter that translates into the quality of your followers. twInfluence is interesting because it’s the first service that I know that takes exactly that into account. Even if you have only 1 follower, if that is someone with several thousands of followers that is clearly better than the case where you would have a few dozens of followers yourself but all with only few followers themselves:

“First and Second Order Networks: From the perspective of graph theory, a Twitterer’s followers would be considered their first-order network, and their "followers count" the same as their "degree". "Degree" is a simple form of centrality measurement that equates to "prestige" or "popularitiy"; different types of centrality can measure connectivity, authority, and control in a network. The following diagram demonstrates the different "neighborhoods" in a network. The Twitterer is the primary node (shown in red); its first-order neighbors (shown in green) surround it, and its second-order neighbors (shown in blue) surround the outside.”

Another interesting metric twInfluence calculates – what they call efficiency – is the amount of followers you have versus how many people you are following yourself. The site also analyzes velocity (how quickly you’ve gained quality followers) and social capital (how many high-influence people follow you).

twinfluence

Hopefully they’ll also find a way to take out duplications in measuring reach, and there are some opportunities as well to find out about locally relevant influence, but overall this is a very interesting exercise so kudos to the folks behind twInfluence.





A quick one on Twitter

16 07 2008

I liked this quote from Tim O’Reilly on a post related to Micro-blogging and how that compares to ‘regular’ blogging. Now I didn’t find the post itself that interesting, but Tim’s comment certainly was (emphasis is mine):

“Also fascinating to see different tweeting behaviors evolve in real time. It’s like watching evolution in bacteria vs. mammals. For example, among the top twitterers, it’s pretty clear that many of them are simply following anyone who follows them, which drives their "popularity." But that makes clear that they aren’t actually following any of those people — the volume is just too great. So ironically, if you follow everyone, you follow no one. (Unless you "friend" them, and only really follow your friends.)

So you can see that there are three categories of twitterers: those who use it for its original purpose, by following and being followed by a small group of friends; those who use it for marketing, by broadcasting to many but following none; and those who recognize the asymmetry, and are followed by many, but follow fewer.”

More than with blogging or anything else so far, Twitter has been a lot about quantity for many people. Metrics that ‘matter’ are number of followers, number of tweets, … and I’ve always thought of that as rather ridiculous. I’m more interested in the ratio of friends vs. followers, the number of links clicked, (comes in bit.ly?), clicks compared to the number of followers, re-tweets, replies, other tweet referrals, … anyway a lot more than is measured today.





Engagement tracking

16 07 2008

When I wrote about AideRSS for the first time about a year ago the company was only a couple of months old. Their slogan said best what it was they tried to do (and succeeded in quite well): Read what matters. AideRSS was built as a service that would help you overcome the struggle keeping up with your RSS feeds. Ideally you would upload your OPML (or add feeds manually) and you could then based on a few metrics skim feeds to only the most popular posts. On top of that it would allow you to create a new feed of that… basically mashing up feeds to make them more readable. I loved it instantaneously (as did Marshall Kirkpatrick apparently).

Not long before that post on AideRSS I had written about the lack of innovation at Technorati and where they were missing some opportunities. Today Technorati has made itself irrelevant: there are way better blogsearch engines out there (like Google’s) and their so-called Authority metric is ridiculous. Anyway – back to the point – the opportunities I called out for Technorati are still there and when I saw AideRSS for the first time I considered they could be the ones to deliver upon these opportunities. Interestingly enough, it looks more and more like it that they will. AideRSS isn’t just that ‘read what matters’ service anymore, it has grown into an engagement tracking service, measuring storytelling ROI as they call it. And that’s a great evolution. They’ve even gone beyond keeping their ranking method as they released a new site dedicated to that ‘Postrank’ and also developed a Google Reader extension for Firefox which I’ve been using for a short while now.

postrank

Hopefully they don’t stop there. When I look at the stats for my own feed, I can only notice that not all metrics are correct: too many comments counted, not enough delicious bookmarks counted, … so some finetuning is still in place. But it remains an overall solid service. And I’m pretty sure Melanie will pick up on this as well ;)

Finally I believe they should give access to the full metrics AideRSS gathers for each blog (delicious, comments, …) and not only the Postrank itself. Imagine that you want to build your own bloglist with the top ‘x’ blogs in category ‘y’ but unlike Mack Collier or Peter Kim  you don’t want to look up all this data manually to collect in XLS etc etc to make your weekly or monthly list. What if I could enter all the blogs I want to track against each other in AideRSS where they let you choose which metrics you want to track them with (only Technorati? or maybe subscribers as well?…) and have AideRSS build my list automatically based on the weight I defined for each metric? You define how often the list needs to be re-calculated. You create a widget for your and participating blogs. You create a weekly/monthly autoposting rhythm to your blog etc etc… Wouldn’t that be a compelling offer? And of course AideRSS can take the learnings for what happens in the backoffice because all of that.





Powerset

2 07 2008

Yesterday Microsoft announced the acquisition of Powerset, a San Francisco-based search and natural language company. This had been rumored already by some and so now it’s a fact. Today this news is all over on Techmeme mixed with yet new rumors about Yahoo buy-outs, partnership, acquisitions, etc etc… Don Dodge notices this as well and gives a good view on why Powerset really is of such importance to us:

“Powerset understands the intent of the query, but more importantly, it understands the meaning and context of all the relevant web pages. Rather than just match keywords from the query, Powerset looks for "semantic" matches in its index of billions of web pages.”

powerset

Looking forward to the first integration results of that. If that will happen as fast as how the search team integrated Farecast into Live Search, then expect to see results soon. But since it’s related to indexing etc it’ll most probably will take a bit longer than that.

Also think about the impact of this acquisition way beyond just Live Search. Sharepoint, Enterprise search, … this technology can add a lot of value in more than one area. Remember the acquisition of Seadragon as a good example of that. Today what came out of that technology is used in Seadragon browser, Photosynth, DeepZoom and more to come.





Six degrees of separation

17 03 2008

I stumbled upon this fascinating research done by Microsoft Research about a year ago (disclaimer: I work for Microsoft) after Mashable picked it up this weekend.

“We present a study of anonymized data capturing a month of high-level communication activities within the whole of the Microsoft Messenger instant-messaging system. We examine characteristics and patterns that emerge from the collective dynamics of large numbers of people, rather than the actions and characteristics of individuals. The dataset contains summary properties of 30 billion conversations among 240 million people.”

“All our data was anonymized; we had no access to personally identifiable information. Also, we had no access to text of the messages exchanged or any other information that could be used to uniquely identify users.”

And while these are only MSN/Live Messenger users during a period in time in 2006, and miss data from the competitive services, it still gives a pretty solid idea of the ‘inside’ of the social aspect of an IM network. Here are some of the key findings.

When you compare the world population to the Messenger population you will see that ages 18-30 are over represented, and ages 10-14 and 30-34 are fairly comparative to the world population. This tells me that IM is indeed linked mostly to youth, but definitely not youth alone.

MessengerPopulation

This here is another interesting finding:

“We investigate on a planetary-scale the oft-cited report that people are separated by “six degrees of separation” and find that the average path length among Messenger users is 6.6. We also find that people tend to communicate more with each other when they have similar age, language, and location, and that cross-gender conversations are both more frequent and of longer duration than conversations with the same gender.”

The full report can be downloaded here.





Improving online video

19 02 2008

I’m not such a big fan of predictions like we see them all over on the web at the start of the New Year. There are a few good ones like those of John Batelle for instance, but other than that many predictions sound more like acknowledgement of something that’s already happening today or a wish-list for something we would like to see happen.

One good example is mobile for instance. It’s going to be the year of mobile since 2005 I think and as I said before, 2008 is not going to be the year of mobile either. Or talk about video, I had a discussion with someone recently about online video after a statement that 2008 would be the year online video will get big. That’s just not true, 2007 was that year already. As a counter argument I did say I believe 2008 will be the year in which online video will become more useful, of better quality, with better metrics, better advertising, … you name it.

And that’s what is happening today indeed. Yesterday Read/Write Web reported on the launch of Dailymotion HD upload & playback, including automatic bandwidth detection which allows easy switching to lower quality versions. Check out the HD example in their post. Now I can see how HD quality might not be on top of everybody’s wish-list for online video, but I do believe it’s a must have for future development of online video.

About a week ago, MIT AdverLab reported on a new innovative technology related to video advertising. The technology developed in Microsoft’s AdCenter Labs included tools for content analysis and speech recognition for advanced contextual advertising. (again disclaimer: Microsoft is my employer). Definitely take a look at the video below to get an idea of what they exactly mean with that:

Now as I am in advertising, I’m interested in this but not only for advertising purposes. If you watched the video you will understand that there are also opportunities for websites for instance to relate archived content to in-video content (think news sites) or how the technology can create automatic chapters in a video for more useful video browsing for instance. There are quite a few exciting technology usages you can think of with this new development.

A last improvement will be about making video more searchable. The technology mentioned before will definitely be able to help in that area, but quite a few startups are working in that area as well. A few weeks ago at the LIFT Venture Night we saw Viewdle showing off their approach on this, including face recogniation etc. Neat stuff as well.

Content analysis, speech recognition, chaptering, contextual advertising and content (based on the video – not on title or tags), HD, … Yes, online video is big already, 2008 will be the year in which it will get better.





Raumzeitgeist

10 02 2008

I initially got onto the Dopplr Alpha in April last year thanks to Loic Le Meur. He seemed quite enthusiast about it and as I’m a bit of a traveler myself, so enough reason to test it out. I’ve liked it ever since. I’ve you’re a bit of a traveler yourself and still not on Dopplr than get on it fast ;) No need to explain I think, it’s pretty straightforward.

To celebrate one year of Dopplr, the team created this Raumzeitgeist 2007 round-up. This kind of ’space time spirit’ as they call it, shows where and how long people traveled based on the trips they shared.

Raumzeitgeist

There’s quite some fun data in the posts, but it were the visualisations like the one above that got to me. Make sure you check both posts, as there is more of the same in there. You can now even get this one as a poster and I must say it sure looks good on the Dopplr office wall. I’m thinking about getting my own here as well.

Anyway, if you are on Dopplr and we’re not connected yet – you can find me here: http://www.dopplr.com/traveller/crossthebreeze





Fascinating!

10 01 2008

A good friend of mine, Matth, just sent me this video over IM. It’s about a guy who did some cool development for the Wii:

“Using the infrared camera in the Wii remote and a head mounted sensor bar (two IR LEDs), you can accurately track the location of your head and render view dependent images on the screen. This effectively transforms your display into a portal to a virtual environment. The display properly reacts to head and body movement as if it were a real window creating a realistic illusion of depth and space. By Johnny Chung Lee, Carnegie Mellon University. For more information and software visit http://johnnylee.net

But you know what, just watch the video instead ;)

Imagine how this could be used in gaming, I really hope some game developers do answers Johnny Lee’s request and use this. This is the consumer 2.0 – taking the product further…