Archive | inspiration RSS feed for this section

Creativity World Forum 2011: Making ideas happen

CWF11

The Creativity World Forum 2011 had to live up against high expectations. When the event was organized for the first time in 2008 (in Antwerp) Flanders DC showed all other conference & congress organizers in Belgium what the new benchmark would be. I really enjoyed the 2008 edition and thus was really looking forward to the event. This years program was a good start. With people like Jimmy Wales, Keith Sawyer, Malcolm Gladwell, Scott Belsky, Oliver Stone, … it’s clear that the €300 investment for a packed 2 days would be money well spent.

I think that this years event had an even clearer focus on creativity than the one 3 years ago. With in my opinion 2 big topics related to that: the first one being about ‘how to be creative’ and the second one (maybe biggest one) about ‘making ideas happen’. Often speakers would refer to the fact that coming up with ideas isn’t that difficult but choosing between ideas and making them happen is.

The first day started with failure. Jimmy Wales said “don’t tie your ego to a particular business” referring to the fact that he himself had failed several times before starting with Wikipedia. It’s also the main reason why he likes Silicon Valley so much, in his eyes it has the culture that supports failure – in Silicon Valley one who fails is still better than one that never tried. Peter Hinssen in his talk made similar references to failure, definitely a popular topic. Peter focused even more on speed however, that’s where his famous ‘good enough is great’ reference is coming from. In the context of speed and the examples he gave that makes sense to me, in all other context I find it rubbish (as you could read right here).

“If you freeze an idea too quickly, you fall in love with it. If you refine it too quickly, you become attached to it and it becomes very hard to keep exploring, to keep looking for better. The crudeness of the early models in particular is very deliberate.” (Jim Glymph of Gehry Partners)

It was Alexander Osterwalder – known for his book on Business Model Generation – that used this quote during his talk. I liked the idea of putting even more effort into prototyping, which he sees as having a conversation with an idea. I like that. Another element that helps being better at creativity is collaboration. That’s the main topic Keith Sawyer talked about, debunking again the myth of the Eureka moment from the lone genius. Creativity is a group effort, ideally a cross-group type collaboration effort. See also my presentation on Agile Planning where I talked about this as well. Last speaker of the first day Malcolm Gladwell. In a sense he talked about the opposite of Jimmy & Peter earlier that day. Why is it that we tend to reward creativity/innovation so much on being the first to do something? History has proven that it almost never is the first to come up with an idea to be the one to market it. In his opinion the innovation strikes hardest when the tweakers come in. Really interesting but although being the first is definitely not enough, this talk almost sounded like a plea to be the third in all that you do… I don’t think that’s supposed to be the truth. I did remind me of a quote Tom Kelley from IDEO used during the first Creativity World Forum:

“The real act of discovery consists not in finding new lands but in seeing with new eyes” (Marcel Proust)

Presentations linked to a book always tend to be hyper structured. I like that. Scott Belsky’s presentation was one of those clear and structured talks. Probably no coincidence that he sees structure as a key element in making ideas happen, next to collaboration and leadership. Interesting thought on that last topic by the way – silence the visionary. Anyway, I’m a fan, make sure you check out the man’s work. Good start of the day as well, later on there was Jamie Anderson who kinda confirmed what we had heard before and then Garr Reynolds came to talk about Presentation Zen. Good presentation as to be expected, but maybe just a bit too many quotes and also it was great to see him stick to the timing, but still weird for a presentation guru to have to skip like so many slides to make that happen.

“In the beginner’s mind there are many possibilities. In the expert’s mind there are few.” (Shunryu Suzuki)

Probably the quote I liked most from all the ones Garr used in his talk. It is indeed of great importance to try and “unlearn what you have learned” as Yoda would say, to be really creative. How can you look at things in a really new way when your expertise makes it so that you automatically scope out what in your mind is not possible? You can’t.

Last but not least, final speaker of the 2 days, was Oliver Stone. He did a panel conversation with some Belgian movie director who’s name I’d happily forget, and I think we all just listened. Just think about all the movies this man has created, you can only respect that. One of the things he said that resonated most with me, something that I’ve been thinking about actively since then was the following question: “what’s the narrative of your life”? Something we should all ask ourselves from time to time. On being creative, Stone urged us all to think about the time we create for ourselves to be creative, because we’re not making enough time for it in general mostly because of the loads of distractions we have these days.

Key take aways from these 2 days:

How to be creative:

  • Create time – there’s no flash of insight, eureka moment but it’s more like an emergence of time. So create that time needed.
  • Prototype – have that conversation with an idea
  • Collaborate – get people together, cross-group preferably and share ideas liberally

Making ideas happen:

  • Choose between ideas – it’s more important to realize a few ideas, than to have created many
  • Organize yourself – creativity x organization = impact (dixit Scott Belsky)
  • Progress begets progress – show progress, surround yourself with it as it’s important to keep going that you see the results during the process
  • Share ownership of ideas

Make change happen:

  • The flip, the shift, … – it doesn’t really matter what you call it, when change really happens, it happens big time. This means that is impossible to stick with the things you know if you want real change to happen.

Thanks again Flanders DC and everyone involved for making this event happen. See you again in 3 years.

Stratégies Gagnantes: Agile Planning

About a week ago I did a presentation at an event in Charleroi called “Stratégies Gagnantes” (which means as much as ‘Winning Strategies’) together with other speakers such as Michael Cawly (COO Ryanair), Nathalie Klein (Director Consumer Insights Coca-Cola), …I was asked to present about what I thought would contribute most towards winning strategies from a marketing point of view. This based on my experience in digital and specifically as Head of Digital at Duval Guillaume Modem, the agency I work for in Antwerp.

The topic I chose to talk about was ‘agile’, more specifically ‘agile planning’. We all know by now the world is changing, and it’s changing fast. So I didn’t want to go in to much about that, but instead focus on how we need to rethink the way we plan to cope with a situation that is always ‘in motion’. It was an easy choice to make since I’ve been fascinated about agile and about how we should use this thinking (that originates from the agile software development) into our business, into the way we think about planning for the future. Neil Perkin has written quite a few good posts about ‘agile thinking’ as key for anybody who wants to be more future proof. I’ve used some of his thoughts in this presentation.

 

In the presentation bring forward 4 ideas that need to be considered when thinking about introducing agile planning to your organisation:

  1. Ideas from anywhere: get out of the organization silos – idea generation happens best when people across all business lines get together
  2. Plan for the unknown: imagine what would be possible instead of solely relying on what you can deduct from past experience
  3. Measure to improve: instead of measure to report – make sure you get the learnings when you can still adapt
  4. Budget for change: make sure there’s time and money to make the change happen

Let me know what you think.

Watch out Instagram?

I must admit, I’m a fan of Instagram since day 1. I love the simplicity, how it deals with cross-posting but most importantly I love the way it makes me feel I’m actually not half as bad as a photographer.

So when I read that Mobli one-upped Instragram (and Color) I’m all ears (and yes I know those headlines are kind of a trap). Downloaded Mobli right away. Created a profile, took a picture, posted it… and will never do it again.

The point that Business Insider seems to miss is that it’s not about community channels based around tags or location. Nor is it about improving search for content or richer interaction. What makes Instagram so cool is that it creates ‘an illusion of creativity’ as Edward Boches so rightfully wrote:

“It strikes me that the real reason Instagram has taken off is that it provides us with the illusion of creativity. The brilliance of Instagram is that it lets us snap a most ordinary photograph and instantly “art it up” with one of 15 filters. It gives us the sense that we are better photographers than we actually are. We don’t have to do anything other than point our iPhone at the most mundane of subjects. Early Bird, Hefe, Sutor, Toaster and their fellow filters do the rest. We think that we are creating, expressing, being clever. But as Douglas Rushkoff might remind us, we’re simply being programmed. Told by this app what constitutes an image.  Just as we’ve been told by Facebook what defines an online profile, a digital friend, or an endorsement. Just as we’ve been told by Tumblr the new format for a blog post.”

The fact that it’s easy to share cross-channel and that it’s doing all of this in the simplest way, focusing well on it’s core make it superb at what it does. But what made people love it in the first place was that it made you feel good about your photography, made you feel like your photography is also worth looking at, worth sharing. It makes me feel better about myself basically.  And that’s a whole different ballgame.

Where are the case studies that matter?

filing
Photo by Andy Ciordia

Or at least, where are the social media case studies that matter to me. The reason I’m calling for this is that most of the cases I see or hear about aren’t always that usable to me. There are learnings in every case, but most of the time those examples have one or a few things in common that make them difficult for me to use. I need other cases, other than the ones people keep sharing at the moment, so where are those cases that are:

  • NOT from an online business: Zappos is the first that comes to mind. If you’re in e-business it’s also easier to create and measure a valid social online presence. There’s an immediate link with your business to be made online, there’s an immediate link to be made with sales online, that’s not the case for everyone.
  • NOT from a tech company: Microsoft, DELL, … I’ve worked for Microsoft myself and even 4-5 years ago there were about 5.000 bloggers active within the company. The company was actually active in social media before The Company was active in social media (if you know what I mean). You got a whole bunch of tech savvy people together, I can tell you from my experience that is a very different starting point than when you try and set this up with your average FMCG brand for instance
  • NOT from the U.S.: Ford, Starbucks, … great brands moving the needle in social and proving that it makes a difference for the whole business. With someone like Scott Monty at Ford, they are able to test and build social web experiences and applications, monitor etc but don’t forget that most of the learnings from this only work for a market as big as the U.S. The team, the tools, the costs, … for a market in one main language and with something like 300 M people is quite different from any market in Europe for instance. And a Pan-European approach might have the same scale but also that still requires a pretty different approach. There is no Europe basically ;)
  • NOT from a social media company: Social Media Examiner, Hubspot, … their business is in social media, it would be kind of sad if they didn’t know how to make it work for themselves right?
  • NOT from an indivitual or a 2 person company: There are obviously plenty of examples around like this – Choqoa from a friend of mine is a great example of a case like this. But it’s different when the business is basically yours and when you’re passionate about social media and understands how things work versus getting things organized in your regular mid-sized or big companies. You just have to start, you’re convinced and there’s no-one else around, no steering committees or anything like that. And that makes a huge difference.
  • NOT initiated by a negative experience: DELL Hell, Kryptonite, … we’ve all seen and heard of these examples plenty of times. And it’s great to see the turnaround DELL did after all the negative buzz they got at the start. But when I want to show people the opportunity that is social media, not why it’s a good tool to set up your defense systems.
  • NOT just a link or a screenshot: Last but not least, it’s great to get a link of a nice example but I’m really looking for cases so I’d like to see more information, data or at least people’s opinions around why this is a good or a bad case.

So don’t get me wrong. We’ve probably all learned certain lessons from some of the examples mentioned above and we should have. But on a day to day basis I cannot use much of the learnings I ‘ve got from these examples given the nature of those cases versus the situations I think many of us are dealing with on a daily basis.

So if you know a good case that is none of the above, please let me know. And share my request with your friends if that’s not too much to ask ;)

Step into this TV ad…

We’ve launched 2 new campaigns for AXA during the last few days. In line with our “i-Ad” campaign using digital to make a print ad come to life, we’ve now come up with an idea to get more out of a TV commercial using a QR code. The code doesn’t serve as a link to a nice extra piece of information, it actually let’s you enjoy the full story. Check it out in the video below.

Only a few days earlier we also launched a campaign for AXA’s new renovation loan, using a billboard on which we’ve created a QR code with 3.800 paint pots. Quite a bit of work as well to make that one happen :) See video below.

A network of networks

Fascinating. And visually attractive. The people of LinkedIn Labs just recently created this InMaps application, a kind of analytics tool to “visualize your professional network, clustered in realtime based on their inter-relationships”. A pretty cool tool actually, and I’m a sucker for these kind of applications.

Log in with LinkedIn and the tool will analyze your network and visualize it in a graph like the one below, which is actually the output of my LinkedIn network.

inmap

What’s extra interesting about it is that the output is dynamic (unlike this image) and that you can hover over each contact to see their specific connections within your network. That way you also get a view of how the clusters are made and InMaps allows you to put a label on each colored cluster to make it easier to see who’s who. Just give it a try, you’ll see for yourself.

Interesting results for myself is to see for instance that I have 2 Microsoft clusters (I’m ex-Microsoft remember), one for MSN/Windows Live related contacts and one for more general Microsoft contacts. Interesting to see that this split is made, although it’s actually pretty logical when you look at it. Also interesting is to see between which groups exist more links, not always what you would expect. I’m definitely not done analyzing this, but curious what your graph/learnings look like so please do share ;)

Last but not least, it’s also pretty interesting proof that people are organized in groups, clusters and that if you want to influence people it’s important you understand these clusters – or ‘spheres of influence’ like we used to call them, dixit David Armano.

When augmentation is about reducing (Pt. 2)

In February of this year I wrote a post about Kevin Slavin’s talk on Augmented Reality at PICNIC NY Salon. In that video he talked about something that made total sense to me… which to be honest is true for most of what Kevin says anyway :)

“His thoughts around augmented cities and why maybe ‘augmented’ should be about taking things away instead of just adding them to the world as we are already drowning in data as it is.”

So when I got this video today from a colleague about a research project on ‘Dimished Reality’ by Jan Herling and Wolfgang Broll of the  Ilmenau University of Technology, it was like a proof of the concept Kevin talked about a year ago now. I don’t like the name ‘Dimished Reality’ because it still is doing more on top of what is really there. But in this case less really is more, check it out:

The future belongs to the geeks…

Nobody else wants it.

This is without a doubt one (of many) personal favorites out of all the cartoons Hugh MacLeod has created in the past x years.

thefuturebelongs219

I think there’s a lot of simple truth in this one. Every day/week/month I see innovation that impacts the business I am in and which found its origin in technology, software development or something like it. And then I’m not only talking about pure technology innovation but also about innovation of business processes, creative thinking, etc.

An obvious one is about how technology is driving change in the media landscape. And then especially when you think about how long existing ‘traditional’ media are transforming, not just the new media that gets added. Particularly the interactive tv experience is something that fascinates me a lot recently. In this domain several big players are active – television manufacturers, service providers, content networks, … – and yet somehow I believe the main innovation will come from outside, from a few geeks in the corner that will really create a richer tv experience using a tablet device or whatever. They can think without bounderies of current business processes, revenue management, … no old business models to try to protect. There’s a lot of cool stuff out there already.

Another recent example of technology driving change, and this time in business thinking is Agile Strategic Planning, really interesting stuff if you ask me. This whole idea is an answer to changing consumer/brand needs but is based on a concept that has been used (by some) in software development for almost 10 years now. Neil Perkin used the following quote in a recent post while trying to explain the need for this agile thinking:

"Our structures need to be more speedy. Speed used to kill now lack of speed kills. Lets have organizations that can iterate quickly and empower its folks to make decisions. Percolating decisions up and down an organization makes little sense"

Agile strategic development, adaptive marketing, lean planning, … all terms that highlight more or less the same thing. We have to start thinking in ways that allow for much more iterations and changes while the process is ongoing. A new kind of strategic planning that is heavily influenced by concepts developed in software development.

Just 2 examples in my area of interest that came to mind when I saw this cartoon again. But yeah, the future belongs to the geeks, I’m sure of that.

Check out Alfa Romeo’s MiToManiacs

Last week we launched a new campaign for Alfa Romeo: MiToManiacs as part of the Alfa MiTo launch. MiToManiacs is a nonstop race that will take you from site to site via banners. The best and fastest banner-racer will actually win a real Alfa MiTo.

mitomaiancs2

And like all good games, there are some shortcuts built in. Depending on the co-driver you chose, you can unlock some shortcuts. I’ll give you one, in the scene above you can actually follow a different way to avoid being annoyed by the octopus.

Game on! I’ll tell you, you will need some practice and find those shortcuts if you want to get into the top 10.

Thanks to the people from Clint.be for the collaboration on this one.

Calling Marcus Brown and his 14 characters [interview]

When I started blogging again a couple of weeks ago I also knew that I wanted to do more than just write posts about stuff interest me. I also wanted to find a way to share small digital snippets of things that amuse me or inspire me for which I’ve ‘refurbished’  my Posterous. The other idea I had asked for a bit more preparation. The last few years I’ve met quite a few people via the blog or the work related travels, people that have inspired me and still do today. They inspire me because in my view they do something unique; because they are and think different. The idea was to have (and record) a conversation with them and to make sure you get to know them as well the way I do.

Marcus Brown is the first person I’ve interviewed this way. And thankfully (because he’s got all this tech knowledge) he is also the one who told me how to record this conversation so I could post it here. If I remember well Marcus and I first ‘met’ via The Age of Conversation, it was definitely around that time frame. Marcus is an Englishman living in Germany and does all kinds of fascinating stuff online, creating characters and stories that have amused me for quite some time now. So in case you didn’t know Marcus yet, here’s your chance to get to know him. Marcus and I talked about how he started creating transmedia characters, about the development of complex narratives and storytelling. The real thing, here we go.

Like Marcus mentions during the talk not all content remains online after finishing ‘a series’ but here are a few links:

sacrum

And last but not least his latest project ‘I Walk for Dr. Peter Figge’ where you can follow the evolution of Marcus’ 800km walk from Munich to Hamburg to meet with Jung von Matt’s CEO. Follow progress and support Marcus right here.

Thanks for the chat Marcus! And thanks for being the guinea pig on this one ;) And to all of you who listened, feel free to feedback on the format and execution.

Follow

Get every new post delivered to your Inbox.