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23 06 2007I’ll be on holidays for the next 2 weeks and although I won’t be traveling that much - that’s what I do at work :) - there will be no blogging. See y’all again later.

Categories : other things
I’ll be on holidays for the next 2 weeks and although I won’t be traveling that much - that’s what I do at work :) - there will be no blogging. See y’all again later.

At MIX07 in Vegas (in April) there were few presentations that didn’t have a sort of web-technical angle on things. There were a few, but one was quite outstanding and in on my list to write about since then. The presentation I’m talking about is ‘The emotion of customer experience‘ by Lou Carbone.
Lou talks about customer experience management, logic versus emotion, the brandcanyon, etc…
“Understand how successful businesses find and manage experience “clues” and differentiate between brand management and experience management. Learn how to make the dynamic shift from making-and-selling to sensing-and-responding.”
It’s very interesting to hear about how to create emotion, that creates an attude which will make people behave a certain way. And as Lou also quotes, you cannot NOT have an experience. He also points out to the interesting fact that we (companies) to a lot of research to see how people feel about our brands, whereas we should think of researching how people feel about themselves… and how we can affect that.
The video is an hour long, but it’s definitely worth it. Take a look at the examples he gives of NWA, Harley Davidson, Starbucks, Blockbuster and others, good stuff. This is one for my bringtheloveback series.
Bonus link: There’s also a video of an interview with Lou Carbone at MIX07 about this experience engineering.
Technorati Tags: bringtheloveback, lou carbone, customer, experience, logic, emotion, research, clues, attitude, video, presentation
This guerilla campaign was developed by BBDO Stuttgart for Mercedes, no need to explain what it’s about as it’s such a simple execution of a very good creative idea. Campaigns like these are just a joy if you ask me. Great stuff BBDO!
[Via marketing alternatif]
Technorati Tags: mercedes, advertising, guerilla, bbdo, germany, stuttgart, testdrive
Being rewarded for just writing your opinion on a blog is always a pleasant thing, and it was a nice surprise when Mark Goren listed me in his ‘thinking blogger’ award list. The idea of the ‘thinking blogger awards’ came from ilker yoldas and his his answer to the Z list thinking that is a bit too random as a list. So he started this meme to share a shortlist of ‘5 blogs that make me think’ and after a few months of traveling it’s great to see Mark tagged me on his version of this list.
In the past I already made my hotlists once for both marketing and advertising blogs and some people that were nominated before by Mark (or the people before him) are on these lists as well. These lists were actually my answer on the Z list and other initiatives, thinking of the blogs that stand out. It looks like I need to update that list again though one of these days, since there are a few people that should be added now like Andy Nulman, Matt Dickman, Toby Bloomberg,… etc (but that’s for later).
So here’s my ‘thinking blogger award’ list, where I tried not to nominate people that have been already (congrats to all of you as well):
I don’t think a lot of these guys take part in memes, but hey you asked for the 5 blogs that make me think most so that’s what you get.
If you are inclined to continue this on, I’ve got the specs to follow here:
Here are the participation rules for the Thinking Blogger Award:
1. If, and only if, you get tagged, write a post with links to 5 blogs that make you think,
2. Link to this post (or this one or this one) so that people can easily find the exact origin of the meme,
3. Optional: Proudly display the ‘Thinking Blogger Award’ with a link to the post that you wrote (here is an alternative silver version if gold doesn’t fit your blog).
Thanks again Mark for the nomination, I’ll buy you a drink in July :)
I just found this picture at istartedsomething, where Long Zheng is making fun of a recent AMD announcement stating that the new AMD Phenom logo appears on the Ferrari Formula One Helmets. I like F1 and watch it quite often, how come I haven’t see that logo before? :)
Technorati Tags: f1, amd, branding, logo, advertising, speed, phenom, ferrari, fun
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